Tailored Evidence and Learning Service (TELS)

*Please read the TELS Terms of Reference (in particular the guidance on eligibility criteria, thematic scope, the TELS process and deliverables) before submitting a request.

What is TELS?

TELS is a free service designed to support cross-sectoral learning and the increased use of evidence and good practices in the Uganda refugee response.

Thematic Focus

Support provided through TELS falls under the following thematic areas: self-reliance, participation and the humanitarian-development nexus. Three work streams are prioritised for the April 2021 – March 2022 period: private sector/innovators, cash & social protection, and AAP.

How to request services from TELS

TELS is demand-driven. Refugee response actors can request services from TELS using the on-line application form which can be access by clicking the button on top of the page, or here.

*Please read the TELS Terms of Reference (in particular the guidance on eligibility criteria, thematic scope, the TELS process and deliverables) before submitting a request.

TELS services

  1. Resource curation: Bring together and select the most relevant existing knowledge and evidence. E.g. annotated bibliographies and analytical summaries.
  2. Documentation & research: Capture and systematically document recent experiences and innovations of key actors from the Ugandan context. E.g. Good practice studies, case studies, discussion papers and deep dives.
  3. Synthesis & Summaries: Make existing evidence and knowledge more accessible and synthesised. E.g. Short briefs, fact sheets, visuals, communication style products such as blogs or articles.
  4. Convene: Bring actors together in face-to-face or on-line events to facilitate peer-learning. E.g. round-tables, learning consultations, learning discussions, or dissemination events.

Who can request support from TELS?

All refugee response actors working in Uganda can request support from TELS. This includes: Government actors, INGOs, UN agencies, National NGOs, Private sector actors, Innovators, Faith-based organisations, Refugee Led Organisations, and Academics.

Have more questions?

For more details, download the TELS Terms of Reference, it provides detailed guidance on eligibility criteria, thematic scope, the TELS process and deliverables.

Have more questions still? You can contact Marijke Deleu, U-Learn Learning Manager by mail (marijke@ulearn-uganda.org), skype (marijke.deleu), or phone (+256 775759985).